Frequently Asked Questions
What kind of aircraft do you fly? We fly Cessna 206 Stationair on floats, a very common Alaskan bush plane used state-wide to carry passengers, supplies and mail to remote communities and outposts. Our aircraft can seat five passengers, and is maintained to the highest maintenance standards.
How many people are on your flights? Our plane can carry up to 4, or 5 lighter passengers. All of our bear viewing trips require a minimum of two people to confirm a flight reservation. For shorter flight sees, we need at least three passengers to make the flight happen.
Where should I park my car/RV? At Steller Air we have limited parking, but friendly neighbors. If there is not space for your vehicle in our driveway, please ask about nearby free parking. Please keep in mind that if you have a reservation with a specific time to be at the office, that means you are parked and are ready to climb onto the airplane. Having to re-park the RV or needing to use the bathroom when it is time to depart may cut into your bear viewing time.
When will the weather improve? Many flights in Alaska are delayed by weather. At Steller Air we are committed to your safety and will make decisions to wait until we can safely get you to your destination. If the weather does not clear to a level where we can safely launch a flight, it will be canceled. If your flight is canceled, you may reschedule for another day or receive a full refund.
What is your cancellation policy? Cancellation made in excess of 48 hours of flight’s scheduled departure time is eligible for a full refund. Cancellation made in excess of 24 hours of the flight’s scheduled departure time is eligible for a 50% refund of the total cost of the trip. Cancellations made within 24 hours of the flight’s scheduled departure time will be subject to the full price of the trip charged on the reservation credit card. If the flight is cancelled due to weather (decision made by Steller Air pilot at time of flight), the flight will be rescheduled at the customer’s convenience or will be eligible for a full refund.
Can I sit in the co-pilot seat? Please feel free to request to sit up front, but the final seating arrangement is up to the pilot and is restricted by weight and balance of the aircraft. We will do our best to accommodate your wishes for a perfect scenic flight.
Do you guarantee wildlife? Only on our bear viewing trips. However, on all our trips we will do our best to take you to locations where your wildlife viewing goals can be met in accordance with the time of year you are in Alaska. Our scenic flight passengers often see bears, goats, and otters. Many of our flights over Cook Inlet have the opportunity to view whales.
Is it cold in the plane? The best advice in Alaska is to wear layers. Even on a summer flightsee, it can be chilly in the aircraft at altitude, and the weather can be amazingly different at your destination than it was at your point of departure.
What is the in-flight movie on a floatplane? It’s called ‘the window’, and luckily, everyone gets a window seat.
What is the most popular trip at Steller Air? Our most requested flight-sees are the 1 hour and 1/2 hour scenic flights around the Homer, Alaska area. We fly over the Kachemak Bay State Park and view the Homer spit from the air.
Where do you go bear viewing? We go to Brooks Camp in Katmai National Park.
What do you see on a typical scenic flight? We take off from Beluga Lake and fly over the Homer Spit, then over to Kachemak Bay State Park. There you see breathtaking views of the mountains and on a clear day you might see Mt. Douglas, Mt. Augustine, Mt. Illiamna and Mt. Redoubt. There is always the chance of a bear spotting as well as otters and mountain goats. The highlight of the 30 minute flightsee is Grewingk Glacier. This glacier is one of the most popular to see in Alaska.